TOUR STAFF 2025:2026

We are excited to have you as part of our team for the upcoming tours. As AFTA, ATAS, and CATO members, we ensure quality and reliable, unforgettable experiences for all our travellers.

This portal is designed to provide you with all the tools, information, and resources you need to ensure a smooth and successful experience as a staff member.

Please take a moment to explore the portal and familiarise yourself with the different sections.

Your role and contribution are vital to the success of the tour, and we’re here to support you every step of the way. Should you have any questions or need assistance, don't hesitate to reach out. We look forward to an amazing experience together on our tours!

STAFF CODE OF CONDUCT

All staff are required to sign the Code of Conduct.

WELCOME TO THE TRAINING MODULES

These training modules provide essential information to help you meet Wanderers Australia’s expectations and prepare for a successful tour. They’ll guide you through key aspects of the tour and ensure you’re confident in your role.

Our goal is to enhance your understanding of what to expect and how you can contribute to a successful and smooth tour experience.

Staff Roles

  • Tour staff responsibilities extend beyond coaching to ensure the safety, wellbeing of the tour group and the success of the entire tour.

  • Wanderers Australia staff are available 24/7 via WhatsApp, phone, or email.

Duty of Care

  • Prioritize the well-being of all participants at all times.

  • Ensure adequate supervision suited to the group’s age and needs.

  • Protect vulnerable individuals from harm or abuse throughout the tour.

First Impressions Count

  • A first impression can shape long-term perceptions

Managing Illnesses and Injuries

Our aim is to:

  • Minimise risk

  • Respond appropriately

  • Support player well being

Managing Behaviour

  • The DO’s and DO NOTS when on tour

  • Tour Rules

Emergency Procedures

Straetgies for:

  • Safety

  • Communication

  • Emergency response

TOUR RULES/GUIDELINES

The following information outlines the key rules and guidelines for the tours.

  • Junior Rules

  • Opens Rules

  • Info Packs

MEDICAL FORM

Please complete.

TRAVEL INSURANCE EMERGENCY NUMBER

F&Q’S

Here you'll find answers to common questions from our tour staff.

Please review the FAQs, and if you have any additional questions, don’t hesitate to reach out to us.

UNIFORM ORDER FORM

Please complete.